ISO 22395

ISO 22395:2018, Security and resilience -- Community resilience -- Guidelines for supporting vulnerable persons in an emergency, is an international standard developed by ISO/TC 292 Security and resilience and published by the International Organization for Standardization in October 2018. This document is a voluntary guidance standard for supporting vulnerable persons in an emergency.

Background and purpose

When emergencies strike, it is important that people are safe. However, some people are at more risk during an emergency. Traditionally, the focus has been on the special needs of children, the elderly and persons with disabilities. However, this is a narrow definition of vulnerability. Increasingly, communities are taking a more holistic view and are looking to address the needs of persons who are socially isolated, lacking language skills, impoverished or marginalized.

This international standard provides guidance on types of vulnerability and how to address the needs of people in vulnerable situations in an emergency. It provides recommendations on how to develop an overall plan. It also provides practical tips and strategies for moving vulnerable people from an affected area, providing support, long term recovery, and communication with affected persons and community stakeholders. The standard gives recommendations on how to evaluate the processes to support vulnerable people and how to continually improve the overall plan going forward.

Scope and contents

ISO 22395 includes the following main clauses:

  1. Scope
  2. Normative references
  3. Terms and definitions
  4. Identifying vulnerable persons in an emergency
  5. Communicating with vulnerable persons in an emergency
  6. Providing support for vulnerable persons in an emergency
  7. Implementing, reviewing and improving

Topics covered by ISO 22395

Related standards

ISO 22395 is part of a series of standards on Community resilience. The other standards are:


Year Description
2018 ISO 22395 (1st Edition)

See also


  1. ^ "ISO 22395:2018". ISO. International Organization for Standardization. Retrieved 2020-04-22.
  2. ^ a b "ISO 22319:2017". ISO. 30 October 2020.
  3. ^ Shaw, Duncan; Scully, Judy; Hart, Tom (March 1, 2014). "The paradox of social resilience: How cognitive strategies and coping mechanisms attenuate and accentuate resilience". Global Environmental Change. 25: 194–203. doi:10.1016/j.gloenvcha.2014.01.006.
  4. ^ "Emergency Preparedness & Vulnerable Populations: Planning for Those Most at Risk | CDC". Centers for Disease Control and Prevention. December 19, 2018.
  5. ^ "Vulnerable Communities".
  6. ^ "WHO | Vulnerable groups". WHO.
  7. ^ Hoffman, Sharona (February 22, 2009). "Preparing for Disaster: Protecting the Most Vulnerable in Emergencies". UC Davis Law Review. 42: 1491. SSRN 1268277.
  8. ^ "Why Natural Disasters Hit Vulnerable Groups Hardest".
  9. ^ "Safe Spaces: Protecting the Most Vulnerable in Emergencies and Disasters - World". ReliefWeb. 17 February 2017.
  10. ^ "Archived copy". Archived from the original on 2016-06-17. Retrieved 2020-07-27.{{cite web}}: CS1 maint: archived copy as title (link)
  11. ^ "ISOTC292".
  12. ^ "ISOTC292". Archived from the original on 2020-09-22. Retrieved 2020-07-27.
  13. ^ "ISO 22315:2014". ISO.
  14. ^ "ISO 22396:2020". ISO.

External links